In short
- We use a small number of cookies to keep you signed in. Rosterr cannot work without them.
- Support chat and Stripe's payment pages set their own cookies.
- On the home page and in Free workspaces, Google sets cookies for its ads. The ads are never personalised, and we use no analytics cookies.
This summary helps you find your way. The full text below is what applies.
01What cookies are
Cookies are small files a website stores in your browser. Browser storage (local storage) is similar but stays on your device and is not sent to us. Rosterr uses both.
02What we use
| Name | Set by | What it does | How long |
|---|---|---|---|
| rosterr_session | Rosterr | Keeps you signed in. Encrypted, and scripts cannot read it. | Until you sign out, or 30 days |
| rosterr_handoff | Rosterr | Completes sign-in on a workspace's own domain. | A few minutes |
| theme (local storage) | Rosterr | Remembers light or dark mode. | Until you clear it |
| Other local storage | Rosterr | Remembers small choices, such as your last workspace and unsaved drafts. | Until you clear it |
| intercom-* | Intercom | Support chat: keeps your conversation. | Up to 9 months |
| Stripe cookies | Stripe | Fraud prevention on Stripe's checkout and billing pages. | Set by Stripe |
| Google ad cookies (such as __gads, __gpi, IDE) | On the home page and in Free workspaces: counting and capping how often ads are shown, and stopping ad fraud. Not used to personalise ads. | Up to 13 months; set by Google |
rosterr_session
- Set by
- Rosterr
- What it does
- Keeps you signed in. Encrypted, and scripts cannot read it.
- How long
- Until you sign out, or 30 days
rosterr_handoff
- Set by
- Rosterr
- What it does
- Completes sign-in on a workspace's own domain.
- How long
- A few minutes
theme (local storage)
- Set by
- Rosterr
- What it does
- Remembers light or dark mode.
- How long
- Until you clear it
Other local storage
- Set by
- Rosterr
- What it does
- Remembers small choices, such as your last workspace and unsaved drafts.
- How long
- Until you clear it
intercom-*
- Set by
- Intercom
- What it does
- Support chat: keeps your conversation.
- How long
- Up to 9 months
Stripe cookies
- Set by
- Stripe
- What it does
- Fraud prevention on Stripe's checkout and billing pages.
- How long
- Set by Stripe
Google ad cookies (such as __gads, __gpi, IDE)
- Set by
- What it does
- On the home page and in Free workspaces: counting and capping how often ads are shown, and stopping ad fraud. Not used to personalise ads.
- How long
- Up to 13 months; set by Google
03Your choices
You can block or delete cookies in your browser settings. If you block the session cookie you cannot sign in. Blocking Google's cookies doesn't stop Rosterr working; it may stop ads showing.
04In the apps
The iOS and Android apps store your sign-in securely on the device, and the iOS app's support chat uses Intercom's SDK as described in the Privacy Policy.